Cybersecurity Activities Across Dimensions
Cybersecurity Activities Across Dimensions
Focus: Cybersecurity
The Cybersecurity Activities Across Dimensions table maps common security practices to three organizational dimensions, Digital Culture & Skills, Digital Infrastructure & Processes, and Digital Presence & Support. Its purpose is to show that cybersecurity is not just a technical issue—it spans people, systems, and customer-facing trust.
| Cybersecurity Activity | Digital Culture & Skills | Digital Infrastructure & Processes | Digital Presence & Support |
|---|---|---|---|
| Awareness Training (phishing simulations, secure practices) | ✅ Core element – builds employee vigilance | – | – |
| Policy & Compliance Education (GDPR, ISO, NIST basics) | ✅ Staff understanding of rules | – | – |
| Incident Response Drills (tabletop exercises) | ✅ Involves staff roles & responsibilities | ✅ Tests technical recovery & continuity | – |
| Vulnerability Scans & Penetration Testing | – | ✅ Identifies technical weaknesses | – |
| Disaster Recovery & Backup Testing | – | ✅ Ensures resilience & recovery | – |
| Access Control & Identity Management | – | ✅ Technical enforcement of least privilege | – |
| Customer Data Protection Practices | – | ✅ Encryption, secure storage | ✅ Builds trust in digital services |
| Website & App Security Testing (SSL, OWASP checks) | – | ✅ Technical hardening | ✅ Directly impacts user trust & experience |
| Social Engineering Simulations | ✅ Tests human awareness | – | – |
| Public-Facing Security Signals (privacy policies, trust badges, transparent breach communication) | – | – | ✅ Reinforces customer confidence |
How to use it
- Identify coverage → See which activities your organization already performs and in which dimension they belong.
- Spot gaps → Notice areas where activities are missing (e.g., strong infrastructure but weak awareness training).
- Prioritize improvements → Focus resources on the dimensions with the most critical gaps or lowest maturity.
- Communicate clearly → Use the table to explain to leadership and staff that cybersecurity is a shared responsibility across culture, technology, and customer engagement.
Executive Summary
Cybersecurity is not confined to firewalls and IT systems—it is a multidimensional responsibility that spans people, processes, and customer trust. The Cybersecurity Activities Across Dimensions table illustrates how different security practices align with three critical areas: Digital Culture & Skills, Digital Infrastructure & Processes, and Digital Presence & Support. By mapping activities in this way, organizations can clearly see that effective protection requires both human awareness and technical resilience, as well as visible trust-building with customers.
This framework helps leaders quickly identify strengths, uncover blind spots, and prioritize investments. For example, an organization may have strong infrastructure but weak employee awareness, or robust internal defenses but limited transparency with customers. Using the table as a guide, decision-makers can ensure that cybersecurity strategy is balanced, comprehensive, and aligned with business goals.