Digital Culture and Skills
The 3 Dimensions
Digital Culture and Skills
Focus on People, mindset, and organizational readiness to embrace digital transformation.
Activities & Assessments
- Employee Digital Skills Survey → Measure proficiency in cloud tools, data literacy, cybersecurity awareness, and collaboration platforms.
- Skills Gap Analysis → Compare current workforce capabilities with future digital needs (AI, automation, analytics).
- Training & Upskilling Programs Review → Evaluate the availability and adoption of continuous learning initiatives.
- Culture & Change Readiness Assessment → Use surveys/interviews to gauge openness to innovation, experimentation, and cross-functional collaboration.
- Leadership Commitment Check → Assess whether executives actively sponsor digital initiatives and model digital-first behaviors.
Executive Summary
These activities build the human and cultural foundations required for successful digital transformation. By measuring skills, identifying gaps, and reviewing training programs, organisations can target upskilling to increase productivity, accelerate adoption of cloud and data-driven tools, and reduce operational risk from user error. Culture and change readiness assessments, together with visible leadership commitment, foster a safer, more innovative environment that improves retention, speeds time-to-value for digital initiatives, and delivers measurable business outcomes.